Director of Operations

You will be most successful in this position if:

• You have previous experience managing facilities in a downtown urban environment.
• Minimum of three (3) years of direct supervisory experience or equivalent experience leading teams.
• Familiarity with municipal, non-profit and cultural organizations throughout King County.
• You have previous CRM experience (Salesforce Certified Administrator preferred, but not required).

Additionally, you will be prepared to take on this role if you have following experience, abilities, commitments, and skills:

Committed to:

• Advancing racial equity and social justice in how you conduct your work.
• Building collaborative and trusting relationships with colleagues.
• Appreciation and support of cultural programs and policy.

Experienced with:

• Creating, evaluating, and improving daily workflows and business processes.
• Digital asset management.
• Physical building operations.

Skilled in:

• Facilitation, negotiation, and presentation skills.
• Knowledge of budget analysis and project accounting.
• Strong problem solving, program management, editing, and organizational skills.
• General knowledge of all current city, county, state, and national health and safety regulations relating to building operations.
• Independent decision-making.
• Excellent written and oral communication.

Have the ability to:

• To handle controversial, sensitive, and confidential issues with composure.
• Manage several complex projects simultaneously, at times in high-stress, high-pressure situations.
• Work independently and collaboratively with 4Culture staff, County employees, media and members of the general public in an effective, and professional manner.

Supervisory responsibilities:

• This position supervises the Operations Department, which includes Finance Staff, the I.T. Manager, and the Receptionist. This position may occasionally oversee interns/volunteers.

Job Responsibilities:

• Serve as the lead staff in developing, implementing, and evaluating all 4Culture’s Operations’ Department efforts.
• Recruit, hire, supervise and evaluate the work of full time, part time and temporary Operations’ department employees.
• Draft annual Operations Department work plans and budget, in collaboration with building management, lead staff, and 4Culture’s Executive Director. Work with internal stakeholders to align work with 4Culture’s long-range strategic plans and policies.
• Oversee application and contract management databases, online application portals, and connected software platforms to ensure effective funding and operational processes.
• Ensure compliance with local, state, and federal data privacy laws, monitor adherence to best practices and standards, and act as a point of contact with any supervisory or regulatory authorities related to the Agency’s data storage/protection processes, systems, or special initiatives.
• Working with building management, serve as 4Culture’s primary point of contact for all building/facilities work including coordination of work performed by outside vendors and/or contractors.
• Oversee and enforce facility operations such as security, maintenance, landscaping, janitorial, emergency preparedness, safety trainings, and other support when needed.
• Serve as the point of contact for staff concerning facility management, maintenance, repairs, remodeling of spaces, or alteration of fixed equipment or structures, in collaboration with the Executive Director and other lead staff.
• Serve as backup help-desk technology support for the I.T. Manager.
• Serve on the Senior Leadership team and Racial Equity Team.
• Attend Board of Director meetings as needed.
• Lead inter-department team that supports internal communication between grant managers and finance team in efforts to troubleshoot and improve applicant and contracting processes.
• Contribute to the overall health and welfare of 4Culture by participating on internal sub-committees that address overarching issues affecting the operations of the agency and working collaboratively to create publications, presentations, and other 4Culture outreach and advocacy materials.

4Culture leadership has the right to assign or reassign duties and responsibilities to this job at any time to ensure the success of the organization.

Minimum Qualifications:

We are looking for candidates that can demonstrate they have the skills listed above through a combination of their work, education, and life experience as demonstrated in their resume, and cover letter.

• Degree in non-profit or public administration, communications, public relations, art/art history/history, science, information technology, or related field.
• Five year’s experience in administration or facilities management (or equivalent combination of education and experience).
• Experience working with government agencies, non-profit boards, and/or cultural organizations.
• Proficiency in MS Office 365 including Outlook, Word, PowerPoint, Excel and SharePoint plus Salesforce or a CRM software equivalent.
• Basic I.T. helpdesk troubleshooting skills.

Work Environment

• Position works a 37.5 hour work week, Monday-Friday.
• This position will primarily be onsite 4Culture at 101 Prefontaine Pl S, Seattle, WA. Seattle. This position is hybrid (3 days in the office/2 days remote).
• Occasional early morning, evening and/or weekend hours are required.
• Alternative work arrangements may be considered and will be based on operational needs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The perks of working at 4Culture include:

• A 37.5 work week, flex schedule
• 12 days of vacation in the first five years of employment
• 12 days of paid Holiday (including Juneteenth and Indigenous Peoples’ Day)
• Sick leave and 12 weeks of paid Family and Medical Leave after working over 1 year at 4Culture; access to a lactation room.
• Orca transit card
• Attractive comprehensive health insurance package consisting of medical, dental, vision, and basic life and long-term disability insurance for employees.